Terms and Conditions

By purchasing from Custom-necklace, you agree to the following terms and conditions. Please read them carefully.

PRIVACY POLICY

  •  Custom-necklace is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously.
  • When you register at our site, you will be asked to submit some personal information, such as name and contact information.
  • Custom-necklace will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party
  • When you register at our site, you will be asked to submit some personal information, such as name and contact information

PAYMENT & ORDER

  • Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method.
  • Orders will be shipped within 3-7 work days upon receiving. A tracking number will be e-mailed to you only after the order is shipped. Or check from order status page. For most part of worldwide, the orders are supposed to reach your door. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us for further information

DISCLAIMER AND LIMITATION OF LIABILITY

  • Custom-necklace strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
  • However, Custom-necklace does not warrant that product descriptions, pictures or any other content of Custom-necklace is accurate, complete, reliable,current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
  • Actual colors and the "look and feel" you see on the Custom-necklace site will depend on your computer monitor and on other technical factors.
  • If a product offered by Custom-necklace itself is not as described, your sole remedy is to return it in unused condition.All of Custom-necklace products are guaranteed against defects for 99 days from the date of the invoice. Except as expressly stated herein, Custom-necklace disclaims all warranties, either express or implied, of any kind with respect to products sold on the Custom-necklace site.
  • You agree that the sole and exclusive maximum liability to Custom-necklace arising from any product sold on the Custom-necklace site is the price of the product ordered.
  • In no event shall Custom-necklace, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

RETURN POLICY

  • Your satisfaction is our number one priority. we offer 99 day returns or exchange your items from the delivery date.

  • Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return policy

 

CONTACTING CUSTOM-NECKLACE

  • If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact Custom-necklace customer service representatives.
  • Email us
  • Response Time: Within 12 to 24 hours during weekdays (expect a delay during weekends and holidays)
  • Messenger: Scan our messenger code by using the Messenger app to start conversations with us


© Custom-necklace 2017 All Rights Reserved